The Message Taking Service works in the following manner, this is a very simple example, combine it with other service to create a professional answering service:
1. caller dials the number.
2. answerphone service answers the call, optionally plays the caller a customisable prompt, such as 'Thank you for callling XYZ Ltd'.
3. the caller is prompted to leave a message
4. caller leaves message.
5. message is stored, you are notified by SMS (with caller CLI), or email with message as attachment.
6. messages may be managed via email, web, or phone
The key elements are that:
If you are interested in the Message Taking Service, please call us 0870 626 0626.